State Farm® Insurance Agent John Freeman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Skylar
November 25, 2025
"I had a great experience working with Jacki! She was quick to respond and made the process as smooth and easy as possible. Super friendly and helpful!"
Loan Tran
November 14, 2025
"Heather from John’s office have been amazing! They are very responsive and are quick to get any questions answered! I was able to do update and add on via email. Customer service has been great every time I have a question about my auto and renter insurance."
"Loan, Thank you for the kind words about Heather and our office. We do our best for each and every customer. Thank you for your trust and loyalty. "
Melissa Lewarne
November 4, 2025
"I’ve been with Freeman’s office for almost 20 years. The staff is responsive and wonderful to work with!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sydney Parker
November 4, 2025
"Insurance made EASY! Bought a new car and had coverage within minutes. The team here is simply outstanding and always so helpful anytime I have a question."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sarah Helmstetter
November 3, 2025
"We have had the best customer service with John, Heather, Jackie, Greg and everyone at State Farm. John Freeman has been our insurance agent since the beginning of our business over 16 years ago. It has been a wonderful experience, even during difficult times. They respond quickly and are so nice to work with. I highly recommend John Freeman and his team!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sawyer Crosby
October 31, 2025
"I’ve worked with this office for years, and (without fail) they are always immensely helpful, kind, informed, engaged, and just generally awesome. Highly highly recommend."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Teresa Asselin
October 28, 2025
"As we all know ! To have a company answer the phone and know who you are and help you to the fullest is wonderful . As it is so far and few now that this ever happens."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cathy Garrison
October 26, 2025
"I can highly recommend John Freeman for your insurance needs. He has been our insurance agent since 1993. He has helped us with so many insurance needs, always been so polite. His staff are also great. They are always so friendly and are prompt to get back to me quickly if I leave a message. John has also helped us with our life insurance needs and restructuring for our retirement and was so knowledgeable. We really are impressed with John, his staff and the insurance coverage that we have had with State Farm. Cathy & Rob G."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mike Connors
October 22, 2025
"They are amazing knowledgeable and helpful. If you need insurance this is the place!"
"Mike, thanks for the kind words. We are here for all your insurance needs."
Big Red Button
October 19, 2025
"Jacki freeman really helped a lot while my family was going through a tough time. She made making changes easy and quick to our policy. Thank you again!"
"Glad Jacki was able to help you. Anything we can do to help. Thank you for the nice review:)"
Rob Garrison
October 16, 2025
"John Freeman has served us for many years, and we couldn't be more pleased. We would recommend his services to anyone. Thanks, John!"
"Thank you for your kind words. I just realized we have been working together for over 23 years. That's amazing. Thank you for your loyalty, trust and business over all these years."
Lindsey Adegbite
October 16, 2025
"I have been so impressed by John Freeman’s office and especially Heather’s quick and thorough responses while transferring our policies to them. We are saving money and happy to have their team helping with our insurance needs!"
"Thank you for the nice review. I'll give a shout out to Heather. We appreciate your business. "
John caballero
October 16, 2025
"I’ve been a member of State Farm for over 40 years. In that time I’ve had several agents. Been with John Freeman for approximately 14 years now. Always been very pleased with this agent. Wonderful staff and excellent service. Always a pleasure to do business with."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shaylynn Kealoha
October 15, 2025
"Jacki was a pleasure to work with. She completed my request quickly and made switching my auto policy painless!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jacqueline Nelson
October 13, 2025
"I have been a long time loyal customer of John Freeman with State Farm. The office has always gone above and beyond to help me. They respond quickly and are always available to help me make changes or update my policies. They also reach out to me annually to make sure my policies are up to date with life changes and to make sure I’m getting the best possible rate. It is hard to find good trustworthy businesses nowadays, but this business is one you can surely count on!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ken Dieringer
October 5, 2025
"John Freeman is, and has been, our State Farm insurance agent for over 30 years. He and his team have always been attentive to our insurance questions and needs. Strongly recommended!"
"Ken, thank you for your loyalty over all these years. We really appreciate your business. "
Roger Tay
October 1, 2025
"Thanks to Jacki, Haley, and recently Heather on helping me with my quote requests!"
"Roger, thank you for your kind words. It's great to hear that our team is taking good care of you and your needs."
Jason Young
September 30, 2025
"I appreciate the high level of friendly customer service and quick responses I receive! Thank you!"
"Thank you for the kind review, Jason. We appreciate your business:) "
Stacey Mattraw
September 10, 2025
"I have worked with John Freeman at State Farm for maybe 20+ years. I have nothing but good things to say about him and his team! Heather and Jacki are terrific! Everyone has always been super professional, very helpful, and willing to go the extra mile when needed I recently had the pleasure of working with Gregory Rankin, who facilitated changing Great thank you so much thank you my homeowners policy into a rental dwelling policy, he was so great to work with and made the whole transition, easy and smooth. I’m very happy with my decision to work with State Farm and this particular office in Portland! Thank you all!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ridenhour “Ridenhour Trucking” Trucking
September 6, 2025
"Easy to work with, professional and not overpriced. The experience has been great."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ty Ridenhour
September 6, 2025
"Jackie and the team have always made every situation I throw there way a breeze from my home to my autos with a teenage driver thank you guys"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Arador40K
August 31, 2025
"I've been a client of John's S.F. office for nearly 30 years. Great service and he takes the time to explain things in a way that makes sense. Reliable and trustworthy."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mike Blong
August 27, 2025
"I have been really happy with the service from everyone who works here! I tend to have some random questions at times, and they are always willing to help and get me info back in a very timely manner. Thanks for making insurance easy for me"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Gregg Atkinson
August 9, 2025
"The team has always been great to work with and very responsive when needed!"
"Gregg, thank you for the kind review. Thank you for choosing the John Freeman State Farm Insurance Agency over all the years."
Nathan Abbott
August 8, 2025
"We have worked with John Freeman's office for over a decade. The service has always been great. I particularly appreciate the staff's availability and their willingness and ability to review coverage and seek out cost savings."
"Nathan, thank you for your kind 5-star review! We do our best for our customers. Thanks again."